Local Delivery is now paused until after Christmas Day 2024, resuming in the New Year.
How to Select Local Delivery
- Select Checkout once you've finished adding to your cart.
- Choose 'Shipping' under Delivery Method.
- Input your Shipping address, then click continue to shipping.
- Select Local Delivery from the menu.
*Please note that Local Delivery is based off the postal code used for the shipping destination and it will automatically show you the option for Local Delivery based on your location.
*Local Delivery selection is NOT available if using an express method of payment like: PayPal express & Apple Pay express. You can still use regular PayPal as a payment method but must use the above steps to select Local Delivery
Info
To the door delivery is pretty awesome isn't it?!
- Free Local Delivery is available on all orders exceeding $40 (before taxes and clearance merchandise).
- If your order is below $40, local delivery is available for a $5 delivery fee.
- Communities eligible for local delivery are as follows: St. John's, Mount Pearl, Paradise, Conception Bay South, Portugal Cove-St. Philips, & Torbay.
- Deliveries occur between 12-4pm on Wednesdays.
- In the event of poor weather, Deliveries will be postponed to the following day. You will be contacted via email should a change in delivery take place.
- If a delivery is considered un-deliverable at the time of drop off (ie: slippery walkways, no answer at apartment intercoms, etc.) it will be brought back to our Store Front for pickup or can be added to our next delivery day for a $5 fee.
- Gift Deliveries: If you are having a purchase delivered as a gift please insure the recipient is aware that they have something arriving for them. While we love making surprises happen, it's important that a recipient knows when to expect an item to insure successful delivery.
- Make sure recipients know they will be receiving something from you on the expected day of delivery.
- Insure the address you are having the item delivered to is correct!
- INCORRECT ADDRESSES: In the event we are provided the incorrect address and delivery has been made, we are not responsible for retrieving, replacing or refunding the order.
- If you notice an error in your address prior to delivery please contact us at 709-552-1464 or via email at thehillheadhouse@gmail.com to have it corrected.
Deliveries are made on a Knock-and-Go bases. You will receive a delivery notification once your package has been delivered.
In the event that this Delivery option is used for an order that is outside the accepted communities, we reserve the right to contact the individual who placed the order and make the item available at our Store Front for pickup, re-instate shipping costs or cancel their order.
Eligible communities for Delivery are limited to St. John's, Mount Pearl, Paradise, Conception Bay South, Portugal Cove-St. Philips, & Torbay only.
More questions regarding shipping?
Be sure to check out our Shipping Information page.
***Last Updated Dec 11, 2024***
